Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

What materials/fabrics does Aurora Skirts use?

The Materials:

The fabrics used in the creation of each skirt are purchased from La Panda Love Fabrics and Spoonflower, a textile company that connects visual artists to creator like Sophie!

The Skirts are made of 100% Recycled Polyester rPET .​​

We know what you are thinking, Polyester = petroleum?

Chiffon, the traditional fabric used in a ballerina's skirt is typically made of Polyester, Sophie and ACC decided to go with this particular fabric because it is a more sustainable option for the traditional look. rPET reduces the need for primary extraction and uses 30-50% less energy to produce.